Mexico City Citibanamex has raised concerns with mobile banking that many people are not able to bank in the normal way, according to people affected through social networks.
The customer complained that he would not be able to pay even tax returns for natural persons, which expire on April 30th in online banking.
In this regard, Citibanamex acknowledged, "There are some intermittent differences in services as we are improving mobile and banking applications for the Android and iOS versions."
As an alternative, the bank recommended that "customers can operate in Bancanet in the normal way".
The source of the banking agency trusts that these intermittent payments will be resolved as soon as possible in the mobile banking service.