Monday , November 30 2020

Right from the National Grid: Reprocessing is almost complete

The National Grid announced on Saturday morning that the second stage of the gas recovery process is over, including the reintroduction of the gas into the affected system and verification of the safety and integrity of the system. The process was expected to begin in mid-yesterday and the transition to three days would occur sometime on Saturday.

"There are a few variables that can affect the time it takes to reactivate the system, as we expressed yesterday," said Terry Sobolewski, CTO and SVP of the National Grid. "We are in the process, and we expect it to restart in the future."

The company urges the customer not to turn on the meter or gas appliance again as soon as the reprocessing phase is over. Doing so is very dangerous and can interfere with the reprocessing process. The National Grid and its mutual support technicians must handle all meter operation and device redirection.

When Phase 3 is initiated, the company will call the affected customer an automated call to let them know that the reissue has started. More than 600 service technicians will cover all 19 affected areas at once. The National Grid is helping our clients to quickly restore from their homes and businesses, now and in the future.

"We understand how difficult it is for our customers not to receive gas, and we want to know that they are working 24/7 to make sure that community life is as fast and safe as possible," said Sobolewski.

The National Grid will provide another update on Saturday afternoon recovery work.

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